Two years into the pandemic, ASEAN countries witnessed how digital services made it possible for education, employment, and businesses to...
With innovation accelerated by the pandemic, digital payments are on the rise making transactions safer (in terms of health) and convenient. Developed countries are expected to...
ASEAN Summit 2022 in Phnom Penh, Cambodia marks the first in-person meeting after the pandemic. The country and industry leaders shared their opinions and plans in...
During the pandemic, we realized many things. And I think the biggest takeaway for us is that digital is not the future, it is the present....
Employers are increasingly looking for top talents beyond physical locations as the mobility of the global workforce grows. In the modern talent landscape, location limits access...
90% of startups fail because of the lack of experience in the industry they’re entering and acquiring a team without the expertise or cannot collaborate. They...
Customer support is one, if not the most, commonly outsourced business operations. Especially today when anything can be shared on the Internet, one bad negative review...
Aside from oil and gas, Business Process Outsourcing (BPO) is a major global revenue contributor. The global BPO revenue amounts to $164.7 billion and industry experts...
Chinese and Indian tech giants have dominated the outsourcing industry for years. Now the pool of skilled offshore workers in Southeast Asia is unmatched anywhere else...
The Philippines improved two notches higher in the global digital competitiveness ranking. From 58th place in 2021 to 56th this year, the Philippines’ digital transformation is...