PeaCom, an AI-tech startup specializing in multi-channel messaging marketplace platforms (MMP) and conversational marketing solutions, is set to launch in Southeast Asia, targeting countries like Laos, Vietnam, Singapore, and Myanmar. The company aims to revolutionize the digital ecosystem in the region by offering innovative communication solutions that enhance user experiences and drive business growth.
PeaCom has already established strong partnerships with leading players in the industry, including Shopee, as well as tier-one enterprises such as airlines and media partners through Mobifone Global. These partnerships allow PeaCom to leverage its advanced technologies across multiple platforms and channels, providing comprehensive and efficient services.
Han Truong, the Founder of PeaCom, expressed excitement about expanding their solutions in Southeast Asia. Truong stated that their platform has demonstrated significant improvements in open and click-through rates, with some cases showing rates up to 10 times higher. Additionally, the platform has contributed to an increase in the renewal rate, indicating a high level of customer satisfaction.
Following a series of proof-of-concept (POC) trials, several large businesses, both national and regional, have adopted PeaCom’s solutions to enhance customer experiences and satisfaction. These enterprises recognize the value of tailored experiences that cater to consumers’ preferences, including localized services and their preferred communication channels such as WhatsApp, Facebook, iMessage, Viber, and Telegram.
PeaCom’s success can be attributed to its comprehensive understanding of consumer preferences and their position within the buyer’s journey. By utilizing AI and other innovative solutions, the company effectively manages its operations and expands its reach throughout the region.
Notably, PeaCom proudly claims to be the first platform in the industry to operate across various communication channels, including RCS, Viber, Facebook, Telegram, Zalo, Google Business Message, Apple Business Message, and more. Through technologies like AI-powered chatbots, dynamic messaging experiences, and real-time customer insights, PeaCom can create valuable and lasting relationships with customers and also provide them with improved experiences.
As PeaCom prepares to launch its services in Southeast Asia, it is poised to reshape the digital landscape in the region. With its advanced communication solutions and strategic partnerships, the startup aims to empower businesses to thrive in the digital era by providing them with the tools to engage customers effectively and drive sustainable growth.